Rules

Working on our platform is simple and convenient. All you need to do is to follow a few rules:

  1. After filling out the tutoring service listing form, the Tutor must provide true verification information for the tutoring service to be approved. If the information is incorrect or untrue, the profile will be blocked.
  2. It is strictly prohibited to transfer (give away or sell) personal accounts to third parties as well as to buy Studypeep accounts. The original account creator is responsible for any violations or illegal actions happened on their account.
  3. Communication between Tutors and Students should only happen via Studypeep. It is strictly forbidden to exchange contact information (e-mail address, Skype IDs, phone numbers, Facebook or any other social media profiles, etc.) for communication outside of the platform. If the administration detects any attempts to share contact information or acceptance of someone else’s contact information, the accounts involved will be banned.
  4. While completing an order, a Tutor must comply with the deadline and provide the assignment in accordance with the Student’s instructions.
  5. If a Tutor repeatedly violates any rules, ignores orders instructions, violates deadlines, refuses to make necessary corrections within the allotted time, provides plagiarized or poorly written papers, or shows inappropriate, unprofessional, and aggressive behavior toward the Student and/or the Administration, the Administration has a right to temporarily or permanently ban the Tutor’s account or halt all services listed.
  6. The Accounting department manually, on weekdays during their working hours, processes withdrawal applications. It usually takes 1-5 business days for the Accounting department to do it. After your withdrawal is processed, it might still take some time for the money to hit your account.
  7. Once the payment for an order is transferred to the Tutor, the copyright for the work is transferred to the Student. This means that the Tutor cannot claim authorship of the completed assignment, share it with anyone, or publish it anywhere. Only in case of a full refund the Tutor keeps the copyright.
  8. If the Student requests a refund for the work due to its inappropriate quality and the situation cannot be resolved by mutual agreement with the Tutor, the Studypeep administration reviews the case and makes a decision (it can take up to 5 working days).
  9. A 100% refund to the Student is made in the following cases:
    • The Tutor does not upload of the assignment before the deadline.
    • Plagiarism.
    • The topic of the paper is completely different from the one requested by the Student.
    • The quality of the paper is very poor and the paper is not revisable.
    • The instructions for the service order are ignored to a major extent.
  10. A partial refund (up to 90%) is given to the Student if the Tutor uploads the assignment but refuses to provide requested corrections (the Student must explain, what percentage of work has not been completed by the Tutor) or if the paper is of satisfactory quality containing some minor errors even after corrections.
  11. In case a refund request is approved, the money is returned to the Student’s Studypeep account immediately. This money can be used to pay for other orders. If the Student wants to get the money back to their Paypal account, they should withdraw it themselves (this option is available on the earnings page).
  12. The Administration has a right to decline a Student’s request for a refund if he or she has not requested any corrections before demanding a refund. If the Tutor is consistently online and is ready to make corrections, the Student must send the work for a revision at least once.
  13. The Tutor must confirm working on the assignment as soon as possible.The Student also has an option to decline the selected Tutor and hire another one if the originally selected Tutor does not confirm the order within 3 hours.
  14. Users may only pay for the assignments using the options provided by http://studypeep.com. It is forbidden to transfer payments outside the site (online wallets, bank cards, mobile phones, etc.) directly to the Tutor.

By using Studypeep, you hereby confirm that you are familiar with the rules of the Service.